Previously announced on June 25th, 2008 the Sage Software Customer Support Knowledgebase was publicly available without requiring a user logon and password. 13 days later, on July 7th, Sage retracted this access based on feedback from their reseller community. They decided to re-evaluate this decision and continue requiring a valid user logon and password for accessing their support site. This site contains troubleshooting and support tips for many Sage products including Mas90 & Mas200, Sage Businessworks, F9 and FRx.