Sage has announced new features for SageCRM version 7.2b. This upgrade is available for Sage 100 (MAS 90/200) ERP 2013 PU4 version and Sage 300 (Accpac) ERP 2012 (v6.1).

New Mobile SageCRM apps. Deliver a great customer service with real time information, answers and results.

Sage CRM Sales Lite For sales users on the road who need up-to-date information on their phone, even when out of coverage. Sage CRM Sales Lite gives users mobile access to their Sage CRM data, tasks and appointments, and integrates the iPhone allowing users to track and log outbound calls, email and SMS activities.

New features for iPhone, iPad and Windows 8 and Android devices. Including Windows 8 Sales Tracker app.

Social CRM features for Facebook, Twitter and LinkedIn. View Company or Facebook details on your CRM screen.

SageCRM collaboration powered by Yammer. Business collaboration for individual users and teams of users allowing them to collaborate with Yammer Groups, across records using Yammer Topics. Drive productivity through better team collaboration. Sales managers can get better insight into team performance and the largest deals through employee conversations.

Improved Reporting features built in to SageCRM 7.2b. All charts generated in HTML5 – so Flash is not required. Full access to Fusion Charts for further report customization. New chart-types and drill down capability.