Allies – The Power of Partnership

At Friendly Systems, we decided to call the companies and people we provide goods and services to, our ALLIES Why not just call them customers or even clients?

We see the people whose business information systems we support and care for as people whose survival depends on us. When your business information system is not working, then you are driving without any knowledge of where you have been or even where you are. You cannot get to where you want to be without your information system. We at Friendly are as much dependent on the people we support for our own survival. We know we cannot get to our destination without the people and companies we serve. To help remind us of this mutually important relationship, we decided to elevate them to the category of – ally.

Allies are people who realize that their survival is also dependant on your survival. It’s not a “hit and run” type of relationship where each tries to get the better of the other and then goes off looking for someone else to work with. We are not in the “quickie” business. Also, it’s not a professional/client relationship where one party knows so much more than the other that often the customer feels they are in the dark about what service they are actually getting. We need to know all about your business and you need to know all about ours. Friendly becomes part of your organization, without becoming part of your payroll.

So we look for allies when we are looking for people and companies to work with. Whom are you looking to work with? Another vendor or an ally? Aren’t your information systems too important to leave in the hands of a vendor?

Choose to become a Friendly Systems ally!