In Sage MAS 90 and MAS 200 version 4.10, an unusual situation may occur where the system allows you to print an AR, SO or GL journal or batch, but you are not given the option to update that journal or batch. No messages are displayed, the system simply prints the journal or batch and returns to the launcher display. Ordinarily you will either be given the option to update or the system will display a message saying that you don’t have security authorization to update in that module.
If neither of those options displays, you may have corrupted data in one or more records in one of the journals or batches you have printed. If this situation occurs, you have two options. One option is to use the Library Master utilities menu to either rebuild or reinitialize the entry files for the journal or batch you have printed. If you have multiple journals or multiple batches, then try selecting each journal or batch individually for printing. If the system gives you the option to update that batch, then the records for that journal/batch are OK and you may update. If the system does not give you the option to update, then you must return to data entry and delete and re-enter that particular version or batch.
If you have questions or need assistance with this situation or other support questions regarding Sage MAS 90 and MAS 200, call the Friendly Systems support department at 678-273-4010 #2 for assistance.