Zoho CRM won the CRM Watchlist award with distinction against major players like Adobe, Microsoft, Oracle, SAP, and Salesforce, and came out with the highest overall score of all CRM (Customer Relationship Management) systems evaluated. Leader – CRM Technology Value Matrix 2021

Also: Nucleus Research named Zoho as a leader in the CRM Technology space for 2021, recognizing its ability to drive long term value for businesses.

Zoho is a true SAAS solution: nothing to install locally, runs in any web browser on any device, and it has actually usable apps for Android and iOS.

Zoho CRM is the first CRM system we ever actually used on a daily basis. Most companies these days realize they need CRM, but getting user acceptance often requires some combination of cattle prod and goalie stick…I’ve been on both sides of that battle. Zoho CRM is about as painless as it gets.

Zoho Books handles all the accounting needs, and the tags feature let you slim down the chart of accounts, while still gathering even more detailed information in the GL. Each transaction gets tagged with the associated customer and/or vendor, which consultants, which products, what type of work, etc.

Zoho Analytics makes it easy to run comparisons across one or more tag categories, either looking at the numbers directly or via any of the multiple chart options. It comes with quite a few operational and financial reports right out of the cloud, and creating new ones is quite simple for the amount of power available.

There are over 40 more Zoho apps to write about. Stay tuned…

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