Previously announced on June 25th, 2008 the Sage Software Customer Support Knowledgebase was publicly available without requiring a user logon and password. 13 days later, on July 7th, Sage retracted this access based on feedback from their reseller community. They decided to re-evaluate this decision and continue requiring a valid user logon and password for accessing their support site. This site contains troubleshooting and support tips for many Sage products including Mas90 & Mas200, Sage Businessworks, F9 and FRx.

Do you ever have business situations that catch you by surprise (of course, we all do). If key people are out of the office, can they or anyone keep track of important developments that require immediate decisions? Business Alerts can trigger automatic e-mail alerts to one or more people based on the data in your accounting system. The actual alert triggers can be set based on the formulas that are important to your business.
Examples:
The purchasing manager can be alerted when:
An item is below its minimum stock level at a warehouse. Never run out of a best selling item.
The cost of an item received exceeds the standard cost for that item or the cost varies by a high percentage from the usual cost of that item.

Salespeople can be alerted when an inventory item’s price changes.

Account managers can be notified when one of their customers has an invoice that is past due by 30 (60,90,etc.) days or more.

Notify the sales manager when an order does not ship by the shipping date.

Contact us at Friendly Systems if you want to learn more about using Business Alerts to work for your company.