Just announced on June 25th, 2008 the Sage Software Customer Support Knowledgebase is now publicly available, and no longer requires a user logon and password. This site contains troubleshooting and support tips for many Sage products including Mas90 & Mas200, Sage Businessworks, F9 and FRx. You can see frequently accessed questions, or select a module and do a text-search for questions you may have. This can be a helpful addition to the help-text already provided in your Sage software products.

To access the Sage On-line Knowledgebase, go to:

http://www.sagesoftware.com/support/knowledgebase.cfm

Paperless Office features example - archiving Journals and Registers

Functions: Ability to e-mail, fax and store PDF’s of forms, registers and reports with no additional software required.

Advantages: fast transmission of information to customers, employees and vendors. Archiving and easy retrieval of forms, registers and reports. Eliminate filing time and paper storage and expense.

Example - Sales Order Sales Journals: You set up your company ABC for Sales Order Sales Journals to create pdf documents and store them in your pre-designated folder for Sales Order Registers. When you select the Sales Journal, a PDF file of the report will be created with the name in the pre-designated folder in the format:
ABC_SO_DailySalesReports_SO-000010_000.PDF
where ABC is the company code and SO-000010 is the Sales Journal number.

Accessing the Journals & Registers
OK you need to see or print a certain Sales Journal from 2 weeks ago, how do you find it? Go to the Paperless Office module selector option for Journal & Register Viewer. A grid will be displayed with all the Sales Journals for your company including the journal name: (Daily Sales Reports/Updates), date-printed, User-code, and whether the journal was updated or not. There is a search feature so you can retrieve journals by journal number or user. Simply click on the report you need and it will be loaded into the viewer for you to review, print or e-mail. No more looking through files in the file cabinet. In the setup, you may specify a password for these documents so that information is kept confidential.

Paperless Office features - great for saving time and money in printing, filing, transmitting and retrieving forms, registers and reports.

Ability to fax and e-mail orders and invoices to customers and vendors

Ability to archive and easily retrieve registers, journals and reports and view, print or e-mail them.

Documents can be passworded to maintain confidentiality

New Business Insights Features

New views are included for G/L, A/P, Inventory and Purchase Orders.

Quicker drill down to information and data entry without lengthy menus.

New Chart tab allows you to view and chart data from several areas and customize the titles - then you can copy the chart into other applications such as Microsoft Word documents. Great for presentations.

Improved Business Insights Dashboard

Place detail or summary views on the main Dashboard.
Generate Dashboard pages independent of internet connectivity.
Charts are now printable.
Greater security features for setting up dashboards for different users.

Report selection functions are now much easier

Selection options for reports are now on the main screen, rather than a separate tab.

Enter value fields in report selection without having to select the operand.
Example: To select a customer for a report, enter 01-ABF as customer, the operand will automatically default to Equal-to in the operand column. Much quicker.

Great option to return to the report selection screen after printing or previewing so you can change the selection options and print/preview again without having to start over.

New E-filing options for Payroll State & Federal info, and for AP 1099 data.

Improved Financial Reporting Features

Sage Mas90/Mas200 version 4.30 CD’s have been shipped to customers who are currently on a maintenance plan. Friendly Systems recommends you contact our support line at 678-273-4010 ext 2 so we can review the requirements and effects of upgrading your system. As we noted in our June newsletter, installations with custom modifications, extended solutions or 3rd party products should not contemplate upgrading to 4.30 until each of those changes has been certified for version 4.30. In the coming weeks, we’ll be adding blog entries describing the new features in version 4.30.